Patient Reviews
Patient Feedback
Finding a GI specialist that you can trust with your concerns is not always easy. Our team is dedicated to creating a compassionate environment where you feel heard when expressing your concerns. At Digestive Health Center, you will always be our top priority and we will always work to provide you with care that is specialized to you. You don't have to take our word for it — please take some time to read through reviews left by our Thibodaux, LA, (and surrounding area) patients who received first-hand care from our dedicated providers.
"My Colonoscopy went very well. The nurses explained everything very well and were a pleasure to talk to. The facility was very spacious and clean. Awesome experience!"
"Always very pleasant and efficient and caring"
"The service is very good and they are very helpful."
"Wonderfull staff everything went perfect"
"The best service, everyone was kind and very attentive to my needs .The following day I received a call from the office. Thank you"
"Dr Toups was great and so was the staff at digestive health endoscopy..awesome nurses!"
"I always have a very good visit. From the time I get there. To the time I leave from there."
"The total experience was great. No long wait in the waiting room. The staff were very friendly and professional. Dr. Duplechain was very knowledgeable, too the point while still being very attentive and easy to talk to. I definitely recommend him for all of your digestive needs."
"They were very efficient and informative. Dr. Toups is the best!"
"First visit not sure how to rate him but he was professional"
"Everyone is polite. Katie listened to my complaints and shows her concerns and decides what needs to be done."
"All staff friendly caring could not have ask for better car thanks to Dr.Toups& his staff"
"I have been a patient of Dr. Charles Monier for many years. I began seeing him when I lost 17 pounds in a week back when I was welding. I was a heavy black pepper eater. I ate black pepper on white beans,tomatoes, cucumbers, etc. Dr. Monier did my first colonoscopy. Told me I had colitis and treated me with medication. I have had colon screening over the years since. A few years back, he found a huge polip in my colon during a colonoscopy. He is an excellent doctor who I trust 100%. He doesn't have to tell me anymore to stay away from black pepper. His staff is friendly. Ms Gina is super friendly and nice. Over time,I have called for medication refills or different matters. She has always returned my calls promptly. She is surely a role model for the new workers to look up to. Katie and Dr. Stephen Duplechain are super too. They are super friendly and treat you with concern. Buy the way, I'm 58 years old and my mom raised me to always tell the truth. That is what I have just done."
"Katie Hebert is very knowledgeable in the digestive system and about my condition. She provided me with options, which enabled me to choose the best plan for treatment. I am very pleased with the staff at the Thibodaux office."
"Excellent service."
"Job well done it was a great experience for me all appointment on time Dr Toups saw me in bout 5 to 10 minutes followed up quickly he called with diagnosis issues solved I'm off for a whole year if something comes up and have to see a Gastor Dr I'll be calling Dr Toups without hesitating so if anyone out there having problems and need a Gastor Dr please call DR TOUPS"
"Great personell, no long wait, good care."
"Happy with Dr Monier..would be happier if I could talk to him directly on follow ups rather than through nurse"
"I had a great experience they were very helpful in what I went there for"
"Dr. Toups and his staff are very friendly, knowledgeable, and courteous. They explained all the details of the procedure in which it made it easy to understand. I highly recommend them."
"Wonderful support staff and he is very understanding and great bedside manners."
"Very nice and sweet people. No waiting for hours for check-in or to see a doctor. Doctors are in no rush to leave the exam room until all of your questions are answered. Very helpful."
"Not only did he make me feel at perfect ease with what was going on with my body but he was also very friendly. We liked him so much that my husband will go to him in the future also."
"Justin is simply down to earth and explains things well."
"Great visit explain what he was doing and other thing that may cause it"
"I would recommend Dr.Monier over any other gastroenterologist. He takes good care of his patients and answers all your questions without hesitation. His nurses and staff are all very friendly."
"Excellent care and friendly atmosphere."
"The nurse and Dr Toups were very courteous and informative of my current health."
"Everyone was helpfull in everything the Dr. was very informative on a whole everyone was nice"
"Outstanding care!!"
"Everyone is so kind and concerned about you."
"Everything was perfect!! All Class Staff from the moment I walked in, to the moment I left the building. Great Service!! Thanks till next time!!"
"Dr Toups Is such a sweet Dr he takes his time and explain what your issue is and how to resolve it I would definitely recommend him to family and friends."
"I saw the nurse practitioner Ms. Katie Hebert. She takes her time and helps you. You can talk to her and ask all your questions."
"I've been a patient of Dr. Charles Monier, Jr. for several years and HIGHLY recommend him! He's extremely knowledgeable in the field of Digestive Diseases and genuinely cares. He also has a fantastic bedside manner, which will put you at ease. He's the best in my opinion!"
"Professional staff, awesome doctor, and not a long waiting time"
"Dr Toups is so kind and listens"
"Very nice personell. Dr.Toups also very nice and explained the procedure he would be doing.overall very pleasant expierience."
"Very Excellent Service"
"The staff is very friendly and professional. The service is thorough, courteous, and easy to understand. Kind of reminds one of the old school bedside mannerism, with new school technology. 🙂"
"I just recently moved back to this area and I had a great doctor in Houston. But remembered Dr. Monier from years ago. His office staff was very professional and engaging. Dr. Monier takes him time and listens (rare quality these days). Very happy with the first visit."
"For toups is very informative and friendly and makes you feel very important"
"Met with nurse Ms. Hebert. She was great."
"Dr. Justin Toups is an amazing physician. Not only is he extremely knowledgeable and kind to all his patients, he listens to your concerns and offers solutions to medical issues they are experiencing. His compassion for his patients is evident in his care for each one of them. I would highly recommend him for your physician if you are in need of a gastroenterologist."
"Very professional and supportive of medical issues!"
"Really like Dr. Toups and his nurse practitioners (Katie & Megan). They explain things well & make you feel comfortable. Definitely would recommend."
"Very professional. Very concerned,"
"Dr. Monier’s professional and compassionate behavior is outstanding, and I truly trust his ability and commitment to excellence in my health care. Thank you Sir."
"Dr Duplechain was thorough and he explained every phase of treatment."
"I really loved the friendly environments. Everyone was very polite and they explained everything to you. I would recommend this dr and office to everyone. The dr was very helpful, friendly and concerned. He was patient with me. Thank and may God bless you all."
"I saw dr Duplechain’s PA, Katie. I was very impressed with her. She went over my chart. I felt like she was very thorough and answered all of my questions. I would highly recommend Digestive Health to my family and friends."
"NP Meagan was extremely thorough and took her time answering my questions as well as asking me questions about my health. She is a great asset to your company."
"The staff and doctors are all wonderful. They listen and respond making you feel like old friends."
"Very. nice place Everyone was friendly and helpful"
"Dr. Monier was excellent. Very friendly and answered all my questions. Felt very comfortable with his care."
"I’ve been a patient of Dr. Monier for over 20 years. He is always very dedicated to ensuring my health conditions are treated accordingly. He has also worked really well with my other doctors to make sure everyone was on the same page. This teamwork and dedication have played major roles in helping me to get my conditions under control and manageable."
"All i can is this appointment was very informative to me. I had questions answered from years ago what i never would have thought about. Awesome visit"
"The staff and Dr. Monier were very professional. Whenever I had an issue I could easily access the nurses with my concerns and got an answer/help immediately."
"Pleasant & Professional"
"The staff was so nice and the Doctor was so understanding."
"I have always been pleased with Dr. Monier and his staff. They are all so accommodating and so very nice."
"Dr. Toups is very thorough during his exam. He is very concerned and informative with my situation. He listens and gives precise instructions to help me. I find I am feeling so much better. As a patient I have to do my part in taking care of myself. I would recommend him to anyone. You will be pleased."
"Dr. Toups thoroughly explained the procedure and answered my questions. Dr. Toups and his staff were friendly and efficient."
"Very patient Doctor, which you don't see many like him anymore. Very awesome Doctor. Actually listens to you."
"Dr. Duplechain was very thorough. Very professional."
"After being under the care of Dr. Monier, for whom I have total confidence, I saw Megan, the nurse practioner for follow-up. I found her to be very thorough and very caring."
"I seldom if ever leave a review, but in this case I feel it is very much deserved. I arrived at the appropriate time and was received most cordially. The staff was so helpful and so kind. The procedure went fine as the Dr. Duplichain went above and beyond to take care of my difficulties. I can honestly testify that my doctor and his staff are the BEST."
"I would recommend Dr Justin toups to anybody out there with hepatitis or any other condition I have had hepatitis c since 1980 it has scored my liver severely Dr toups put me on some medication for 3 months and I'm proud to say that I threw the the grace of God I am cured of hepatitis c"
"Everyone was great including the doctor and nurses"
"What a great place. Every single person was very helpful and friendly. Dr. is amazing. He is professional and takes time to listen to you. Talking to him was very easy. They are 110 percent recommend recommended."
"Dr. Monier was very caring and respectful of my needs. He and his staff answered all my questions with kindness and patience."
"Dr. Toups is an amazing doctor! I’ve been suffering from chronic abdominal pain and intestinal problems for over 15 years and Dr Toups was able to find the right combination of meds to keep my symptoms at bay! I’d recommend him to anyone and everyone! And he has great bedside manners!"
"The staff were very nice and the procedure was quick"
"My visit was very pleasant and Dr. Monier was very helpful and answered any questions or concerns that I had I would definitely recommend him to my family and friends"
"I was very pleased with my office visit with Dr. Monier. He listen while I explained the problem i'm having. Asked questions, then explained the procedure he recommended I needed and what he could do to help correct my problem during the procedure. I never felt rushed and he asked if I had any other questions but he had explained everything to me."
"They got to the bottom of my stomach issues and made me feel comfortable and heard. No stone left unturned! Thank you!!"
"I saw Dr. Duplechain last month to address my IBS-C and find a solution to a life-long issue. He was very attentive to my needs. And he was extremely thorough in asking all the questions necessary. He prescribed Trulance for me. He is the first gastroenterologist I've seen who has finally prescribed a medication to treat this condition. I am truly grateful for Dr. Duplechain and his decisive action in getting me some relief. I have a follow-up with him next month."
"Friendly courteous, and knowledgeable"
"I have never had to wait very long for Dr. Duplechain for my doctor visit. Staff is pleasant and helpful."
"Dr Duplechain is very knowledgeable and explains things so I understand. He makes you feel as if he has all the time in the world for you. He has a great sense of humor too!"
"Everyone friendly helpful and efficient.Dr Toups sat down and explained in detail what had happened during my procedure he made sure I understood and actually showed me pictures to help me to understand I would highly recommend him to anyone in need of this type Dr"
"Very pleased with the Dr and staff would recommend them to all"
"I am a patient of Dr Toups he is very thorough and easy to talk to."
"I’ve been very satisfied with Dr Toups and his staff. They are very knowledgeable and up to date on their treatment process."
"Dr Duplechain took his time during my appointment to understand my health concerns. I never felt rushed. I highly recommend"
"You very compassion doctor who very interested in what I feel he made me feel very secure iñ knowing he'll be taking care of the"
"It is a place that I recommend to anyone the doctor that I see he is a most wonderful and experienced person that I ever knew he will tell you the facts so I recommend him to anyone that want to know about their digestive system."
"Welcoming and knowledgeable doctor and staff. I have recommended Dr. Toups to family and friends."
"Very caring,felt very comfortable, with Her ,great visit😇"
"I love this place the nurses and Doctor was so very nice and the PA Kelly was a sweetie she explain everything and was so helpful about getting my stomach problems under control. If you know anyone with digestive problems please go see this Digestive Health Center they are the best and will get down to your digestive problems. Thank you much!!"
"Dr.Toups is Awesome, Great Bedside Manners, he listens let you explain how your feeling. Never Rushing ..very Pleasant.... Beautiful staff as well !!! Rhondalynn Hartman"
"The office staff were very cordial. Dr. Duplechain listened to my concerns and addressed all of my questions. He was very professional."
"Very to the point and experienced ! Would highly recommend"
"Very attentive to questions and concerns. Dr Duplecian was not in a rush to get to the next patient"
"Dr. Duplechain was very considerate of my needs and thorough to diagnose my condition. Thank You"
"Very knowledgeable and friendly doctor and staff!"
"Always professional and kind. Explains procedures and answers any questions."
"Excellent doctors"
"Very efficient and very fast."
"Friendly staff ready to answer any questions I had. The Doctor was very kind and informative."
"Dr. Toups is very professional and knowledgeable to your needs. He always takes time to ask you if you have any questions and also explains things so you can understand. I would highly recommend him."
"Very satisfied with him answered all your questions and explains everything very clearly"
"Excellence at it’s best!!"
"The entire staff are polite, professional and helpful. I have been to Dr Charles Monier for years and I truly respect his professionalism and his advice. He has always been honest and upfront with his diagnosis . I highly recommend him to anyone having digestive problems. I have recently been to the nurse practitioner Katie Hebert and truly love and respect her diagnosis and advice. When Dr Monier is not there she is truly a blessing."
"Dr Toups is awesome! He genuinely cares about you, you're not just another faceless patient in a see of many. Definitely recommend."
"He was very professional and explained all about the procedure for my upcoming appointment."
"Dr Toups was very nice and easy to talk to. He was very understanding of my problem. I would highly recommend him"
"My visit with Dr Duplechain was very informative and professional."
"Well they take their time with you and let you explain what is going on."
"Very helpful and kind facility. Pleasant experience."
"From the first visit to the day after my procedure, I received impeccable care. Dr. Monier listened to me without dismissing any of my symptoms or concerns. He and his staff have an outstanding bedside manner. I would highly recommend Dr. Monier and his staff."
"I was satisfied with the staff that was was very helpful to.I would like to take the time and thank everyone for being kind to"
"The nurse and doctor was very nice and super accommodating."
"I highly recommend Dr. Duplechain."
"Nice doctor, very personable and informative"
"Dr. Duplechain’s staff is so awesome! I was a little worried about my procedure, but the receptionist, nurses and anesthetist put me at ease. Leslie stayed with me until I was sent back. Her kindness was greatly appreciated!"
"I was very please with the care I received on 8/1/2022 at Thibodaux Digestive Health. This is not the first procedure done at this office a day it has always been a relaxing experience. I would recommend Thibodaux Digestive Health to anyone needing any procedure done. Excellent Staff and Dr. Monier is very good to deal with. Thanks on a job well done. Thanks"
"Dr.Toups is.very professional & caring about his patients he will give you all his expertise"
"Clear instructions before procedure, always available for questions before and after. Very nice staff all the way around. Very efficient and on time."
"Dr Duplechain was very thorough in assessing my issues. He listened to me and talked to me about his plan going forward. I trust him completely with my gastro problems."
"It was a great experience from initial appointment till my colonoscopy. Dr. Monier is a very good listener and cares about your concerns. The office and surgery department was very clean. All personnel were very professional. They take you in a timely manner. Also the prep was not bad at all!"
"Extremely friendly and knowledgeable staff and physicians. Always prompt and available to answer questions. Cannot recommend highly enough."
"Thorough, efficient, detailed explanation, courteous, respectful,,, 5+ stars"
"Great guy! His office personnel was courteous & ran his office on time. I was really nervous when I got there but he’s cool af."
"Excellent professional care during my entire procedure!"
"The whole staff was extremely nice,l would recommend this place. Thank u for having me."
"A doctor that actually listens to what you have to say. Very nice and through. Office staff was excellent and so was the doctor."
"Very down to earth, easy to talk to, very professional, a great doctor who takes time with the patient and to top that off, he is a specialist in his field of medicine."
"My last Dr, visit was very good,"
"My experience was really good. Dr. Duplichain acted like he cared about my health which is important to me. He made sure to order follow up testing to make sure that I was doing OK. It was a good experience."
"They took very good care of me"
"I felt very comfortable talking with Dr. Toups, he explained the whole procedure from beginning to end. I would recommend him."
"Absolutely love Dr. Toups! He takes his time, lets me ask questions & explains everything thoroughly. He is very kind & caring. I love his nurse as well, helpful to the max & sweet as can be! Could not ask for a better GI doctor or clinic. They are amazing!"
"I first met Dr Duplechain when he treated my husband who was helicoptered to the hospital in an emergency. He took his time to explain everything in a way that I could understand. When my own gastric issues required a specialist, I didn’t have to think twice. I remembered Dr. Duplechain, his knowledge and kindness. He helps me while I learn to live with my diagnosis. He has my trust in his abilities as a gastroenterologist. And I am grateful for his empathy which makes our communication regarding my medical issues much easier."
"Great first time visit! I know I’m in good hands!"
"This was my first experience with Dr Monier and the Digestive Health Center. From the ease of scheduling an appointment to the instruction leading for my proper preparation for the procedure to the excellence provided throughout check in, the actual procedure, and prompt discharge and phone call checkup afterwards Dr Monier and the Team at the Digestive Health Team we’re caring and very professional. I would and will recommend their services to anyone needing them."
"Wonderful Doctor and great staff"
"I would like to give the very highest recommendation of Dr. Duplechain and his team at Digestive Health Center. I had a colonoscopy done and to a person the whole process was easy and very professional. I arrived at the facility at 10:00 AM and was literally walking out the door just after 11:00 AM. With other doctors I've waited that long just in the waiting room. I was nervous about the results because of some family history, so I also appreciated getting them immediately after the procedure and not at some future appointment (all good news, by the way). I was also very surprised by how gentle the anesthesia was and how easy it was to recover from it. If you are nervous about getting this done, these people are the very best and will do an excellent job with you."
"I felt like I've known him & his staff all my life. That's how comfortable they made me feel...& the medicine that he prescribed for me really made a difference 💯. Thanks Dr. To ups for your concern on my stomach issue 💯👍"
"Dr Toups was super nice and made my experience so comfortable."
"Katie Hebert is awesome! Very thorough and sooo knowledgeable, great personality and takes her time with you. The kind of doctor that you love to have."
"Dr toups is a very good dr..He is very understanding,and very caring..I’d definitely recommend him"
"My experience with the staff was great dr explain the procedure what he's gonna do so I feel comfortable"
"Dr.Toups was very professional , he took his time to explain everything to us! He is a wonderful doctor"
"Very informative and lesson to you."
"Dr Duplechain is friendly, attentive and thorough and his staff is amazing! I am so happy he is in Houma again."
"Dr. Monier was very helpful and friendly. He explains things in a way that’s easy to understand. He doesn’t speak over your head about your condition which put me at ease immediately. I would recommend him and his wonderful staff to anyone."
"Great visit. Everything clearly explained and ran on time!"
"Wonderful doctor who is kind, caring, personable, knowledgeable, informative, and just a great doctor."
"Dr. Duplechain was very concerned about solving my health issue. It may take a few tries to find the right meds, but it slowly getting better. He does not give up on you. Appointments are always on time and he doesn’t rush to get you out. Definitely a right decision to go here."
"Very professional. Great staff and doctor."
"Very professional staff and, at the same time, very personal"
"The attention to details and willingness to listen to the patients are very comforting. The professionlism of the entire staff is second to none. Their scheduling leaves very short wait times and their overall friendliness is very comforting. Awesome entity and I am happy to be a patient of Dr. Toups."
"Dr.Toups is an awesome digestive health doctor. He is very caring and get right to the point of what going on. The entire staff is awesome !"
"Awesome patient care! I felt comfortable since the moment I walked in and throughout my procedures until I woke up and was escorted to our car! Thanks to everyone who cared!"
"I am aware that just about every medical office during this pandemic have been nearly overwhelmed. Despite this, Dr Duplechain and the staff were time efficient, and courteous. Highly recommended."
"A very wonderful Dr. Very nice nurse and staff thank you ll"
"Professional, friendly staff. Very competent and efficient physician."
"Dr. Monier, was extremely caring and down to the point on wanting to figure out what is causing my problems. I felt a lot of weight lifted off my shoulders after seeing him. I would definitely recommend him to anyone needing to see a gastroenterologist!"
"I have peace of mind. They really pay attention to symptoms and make explanation of procedures easy to understand."
"Very satisfied."
"Awesome staff, doctor and was the shortest way time ever at a medical appointment. From the time I drove up to the time I left I was not there 45 minutes. Beautiful beautiful. Have a great and blessed day."
"After my original GI doctor retired I prayed and asked for guidance on selecting another one. It was divine intervention that God would lead me to Dr. Monier and the staff of Digestive Health Center in Thibodaux. Impressed with such knowledge and wisdom my brother also sought his care as well. I will forever be indebted to him and his staff. May God’s blessings continue to pour in his and the staff of Digestive Health."
"I had a wonderful experience with Dr. Monier. He and his staff were ready and willing to explain everything. I highly recommend him."
"No dr visits are fun-but Dr Toups is extremely knowledgeable and his calm and reassuring tone helped me to relax and made me feel more comfortable. I would definitely recommend him!"
"DR. TOUPS WAS PUNCTUAL, AND ASKED QUESTIONS ABOUT MY "CONDITION!" HE ALSO STATED THAT HE WOULD GET MY MEDICAL RECORDS FROM OTHER FACILITIES AND INCLUDE THOSE IN HIS ON ASSESSMENT OF MY CONDITION. HE ALSO STATED THAT IF I HAVE ANY PROBLEMS TO PLEASE LET HIM KNOW, AND THAT HE IS THERE FOR ME!!!"
"My recent visit to Dr. Duplechin at Thibodaux Digestive Health was pleasant. I did not wait very long to see the Doctor,. It was relatively quick. Every staff member was extremely helpful, kind, and caring. I would definitely recommend Thibodaux Digestive Health to friends, relatives and aquaintences who are in need of these types of services."
"Dr Topps and the staff at the endoscapy clinic are the best. Caring and compassionate."
"Was very impressed. Dr. Duplechain was very attentive to my needs and listened to my concerns and medical needs. His staff treated me like a life long friend."
"Very attentive & personable."
"Very friendly staff."
"We absolutely love Dr. Monier. He’s has a great bedside manner and is truly caring. His office staff is some of the nicest I’ve ever encountered. If your looking for a professional, caring doctor and staff, look no further because Dr. Monier is the best"
"Excellent physician. Great facility & staff. Effecient. Knowledgeable & personal. You won’t find better."
"Dr .toups is very informative about your medical issue. He keeps you in the know about how and why which treatment are available and how they are done. There is also another important and just as valuable trait that is hard to find today in the medical field and that is empathy and you get that both with Dr. Toups and the office of Thibodaux Digestive Health."
"I would highly recommend Dr Monier Jr."
"From scheduling, preparations, and procedure - they are top notch. Colonoscopies are not things you look forward to doing, but they make it as pleasant as possible."
"Dr. Monier and his staff are the best and most professional. I love going into their office and would recommend them to family and friends."
"Fast and friendly people and professional services and great care of there patient"
"Very satisfied."
"The entire team is great from visit to procedures. Dr. Monier and Dr. Duplechain . even Anastasia. Thank u for the care . Goodman family 👪 ❤"
"Great experience. Timeliness was the biggest eye opener. Appointment on time, saw dr in 10 minutes. Nurse followed up quickly. Dr Monier himself called with diagnosis, not the nurse. Very impressive. I hope my issues are solved and never have to see him again! But if I need a Gastro doc I’ll be going back to him without hesitation."
"Very great employees and fast friendly place"
"Friendly, professional staff. Very good health provider."
"Workers make you feel comfortable. The doctors talk to you and explain to you about how what problems you may be having. They really help ease your mind once you leave."
"Very efficient staff very knowledgeable doctor and talks and i mezn talk to you as a real person He really cares for his patients. Very satisfying to have z really good doctor"
"Dr Toups is very caring and listened to my complaints"
"Excellent care given by Dr. Monier and his staff."
"Nurse was friendly and kind. Dr. Monies take his time answering my questions and made me feel comfortable."
"Dr. Monier and his staff are absolutely amazing. I’ve never met nurses who were so friendly and actually concerned about my comfort as these were. I felt comfortable and at ease."
"They are awesome down to earth kinda ppl. I have been seeing Dr Monier for aprox 15 years and have never had any issues. His bed side manners are great,always very friendly and always in a good mood"