Patient Reviews
Patient Feedback
Finding a GI specialist that you can trust with your concerns is not always easy. Our team is dedicated to creating a compassionate environment where you feel heard when expressing your concerns. At Digestive Health Center, you will always be our top priority and we will always work to provide you with care that is specialized to you. You don't have to take our word for it — please take some time to read through reviews left by our Thibodaux, LA, (and surrounding area) patients who received first-hand care from our dedicated providers.
"Always very pleasant and efficient and caring"
"First visit went very smoothly. Very friendly staff. Wait was not long at all. The doctor was very informative and easy to talk to."
"Wonderfull staff everything went perfect"
"This was my first time seeing a gastrenterologist. I was very nervous. He immediately put me at ease. He is very personable and listens to you. He answered all of my questions and explained what the next few steps (in layman's terms) would be in my plan of care. He reassured me by telling me not to worry about anything, that he will help me each step of the way. (Not those words exactly). I would definitely recommend anyone to visit his office."
"I always have a very good visit. From the time I get there. To the time I leave from there."
"I have been a patient of Dr. Charles Monier for many years. I began seeing him when I lost 17 pounds in a week back when I was welding. I was a heavy black pepper eater. I ate black pepper on white beans,tomatoes, cucumbers, etc. Dr. Monier did my first colonoscopy. Told me I had colitis and treated me with medication. I have had colon screening over the years since. A few years back, he found a huge polip in my colon during a colonoscopy. He is an excellent doctor who I trust 100%. He doesn't have to tell me anymore to stay away from black pepper. His staff is friendly. Ms Gina is super friendly and nice. Over time,I have called for medication refills or different matters. She has always returned my calls promptly. She is surely a role model for the new workers to look up to. Katie and Dr. Stephen Duplechain are super too. They are super friendly and treat you with concern. Buy the way, I'm 58 years old and my mom raised me to always tell the truth. That is what I have just done."
"Excellent service."
"Job well done it was a great experience for me all appointment on time Dr Toups saw me in bout 5 to 10 minutes followed up quickly he called with diagnosis issues solved I'm off for a whole year if something comes up and have to see a Gastor Dr I'll be calling Dr Toups without hesitating so if anyone out there having problems and need a Gastor Dr please call DR TOUPS"
"Comfortable and relaxed waiting area, appointment was at scheduled time and discussion with PA was thorough and easy. I left with a feeling of confidence."
"Very nice and sweet people. No waiting for hours for check-in or to see a doctor. Doctors are in no rush to leave the exam room until all of your questions are answered. Very helpful."
"Dr. Toups and his staff are very friendly, knowledgeable, and courteous. They explained all the details of the procedure in which it made it easy to understand. I highly recommend them."
"Would highly recommend Thibodaux Digestive Health Center. Very professional & courteous."
"It was great. Very satisfied."
"Outstanding care!!"
"Great visit explain what he was doing and other thing that may cause it"
"Dr.Toups is a fantastic dr he made me feel at ease and asked if I had questions and answered all of them thank you doctor Toups for assuring me that I would be taken care of"
"I would recommend Dr.Monier over any other gastroenterologist. He takes good care of his patients and answers all your questions without hesitation. His nurses and staff are all very friendly."
"Excellent care and friendly atmosphere."
"I would highly recommend Dr.Monier to anybody. When i had my procedure Monday i was comfortable and relaxed on how they handled me. My nurse Leslie was god sent. She was patient with me and explained everything she was doing and why she was doing it. I love everything about this office and there workers."
"Everyone is so kind and concerned about you."
"The nurse and Dr Toups were very courteous and informative of my current health."
"Everything was perfect!! All Class Staff from the moment I walked in, to the moment I left the building. Great Service!! Thanks till next time!!"
"I just recently moved back to this area and I had a great doctor in Houston. But remembered Dr. Monier from years ago. His office staff was very professional and engaging. Dr. Monier takes him time and listens (rare quality these days). Very happy with the first visit."
"Professional staff, awesome doctor, and not a long waiting time"
"Dr. Justin Toups is an amazing physician. Not only is he extremely knowledgeable and kind to all his patients, he listens to your concerns and offers solutions to medical issues they are experiencing. His compassion for his patients is evident in his care for each one of them. I would highly recommend him for your physician if you are in need of a gastroenterologist."
"I saw dr Duplechain’s PA, Katie. I was very impressed with her. She went over my chart. I felt like she was very thorough and answered all of my questions. I would highly recommend Digestive Health to my family and friends."
"NP Meagan was extremely thorough and took her time answering my questions as well as asking me questions about my health. She is a great asset to your company."
"Dr. Toups is an excellent GI specialist, is friendly and professional, and is very thorough. I recommend him very highly."
"Very. nice place Everyone was friendly and helpful"
"The staff and doctors are all wonderful. They listen and respond making you feel like old friends."
"The staff was so nice and the Doctor was so understanding."
"Dr. Duplechain was very thorough. Very professional."
"Very patient Doctor, which you don't see many like him anymore. Very awesome Doctor. Actually listens to you."
"After being under the care of Dr. Monier, for whom I have total confidence, I saw Megan, the nurse practioner for follow-up. I found her to be very thorough and very caring."
"I seldom if ever leave a review, but in this case I feel it is very much deserved. I arrived at the appropriate time and was received most cordially. The staff was so helpful and so kind. The procedure went fine as the Dr. Duplichain went above and beyond to take care of my difficulties. I can honestly testify that my doctor and his staff are the BEST."
"Dr. Toups is an amazing doctor! I’ve been suffering from chronic abdominal pain and intestinal problems for over 15 years and Dr Toups was able to find the right combination of meds to keep my symptoms at bay! I’d recommend him to anyone and everyone! And he has great bedside manners!"
"I saw Dr. Duplechain last month to address my IBS-C and find a solution to a life-long issue. He was very attentive to my needs. And he was extremely thorough in asking all the questions necessary. He prescribed Trulance for me. He is the first gastroenterologist I've seen who has finally prescribed a medication to treat this condition. I am truly grateful for Dr. Duplechain and his decisive action in getting me some relief. I have a follow-up with him next month."
"I have never had to wait very long for Dr. Duplechain for my doctor visit. Staff is pleasant and helpful."
"My visit was very pleasant and Dr. Monier was very helpful and answered any questions or concerns that I had I would definitely recommend him to my family and friends"
"I’ve been very satisfied with Dr Toups and his staff. They are very knowledgeable and up to date on their treatment process."
"It is a place that I recommend to anyone the doctor that I see he is a most wonderful and experienced person that I ever knew he will tell you the facts so I recommend him to anyone that want to know about their digestive system."
"I love this place the nurses and Doctor was so very nice and the PA Kelly was a sweetie she explain everything and was so helpful about getting my stomach problems under control. If you know anyone with digestive problems please go see this Digestive Health Center they are the best and will get down to your digestive problems. Thank you much!!"
"Very knowledgeable and friendly doctor and staff!"
"Dr Toups is awesome! He genuinely cares about you, you're not just another faceless patient in a see of many. Definitely recommend."
"The entire staff are polite, professional and helpful. I have been to Dr Charles Monier for years and I truly respect his professionalism and his advice. He has always been honest and upfront with his diagnosis . I highly recommend him to anyone having digestive problems. I have recently been to the nurse practitioner Katie Hebert and truly love and respect her diagnosis and advice. When Dr Monier is not there she is truly a blessing."
"Excellent doctors"
"Most of us know we all dredge when it’s time for our colonoscopy! But I can assure the staff (front desk, nurses, Anesthesiologist and Dr Monier) listen to your concerns and make you feel so comfortable prior and after the procedure. Dr Monier greets you with his smile and professionalism before and afterwards. Would definitely recommend him. Five stars to Thibodaux Digestive Health Center !!!!!"
"Over time this was my third colonoscopy with Dr Monier. From office visit to procedure, Dr Monier and staff was fantastic!! Very professional, asked if I had any questions, explained and provided information prior to procedure. Office followed up next day making sure I was doing ok. Definitely would recommend Dr. Monier with Thibodaux Digestive Health!!!"
"Dr. Toups is very professional and knowledgeable to your needs. He always takes time to ask you if you have any questions and also explains things so you can understand. I would highly recommend him."
"Excellence at it’s best!!"
"Friendly staff ready to answer any questions I had. The Doctor was very kind and informative."
"The nurse and doctor was very nice and super accommodating."
"Dr. Duplechain is absolutely always professional, kind, and very compassionate. Leslie his nurse made me feel so comfortable and her personality made me feel relaxed. The facility is clean and everyone is top notch. From Ms Yvette the receptionist smiling and small talk at 6am was also reassuring that I chose the right place. Thanks for a pleasant experience."
"My visit with Dr Duplechain was very informative and professional."
"From the first visit to the day after my procedure, I received impeccable care. Dr. Monier listened to me without dismissing any of my symptoms or concerns. He and his staff have an outstanding bedside manner. I would highly recommend Dr. Monier and his staff."
"Very helpful and kind facility. Pleasant experience."
"Clear instructions before procedure, always available for questions before and after. Very nice staff all the way around. Very efficient and on time."
"Dr.Toups is.very professional & caring about his patients he will give you all his expertise"
"I am very pleased with the service and knowledge I have gained from this clinic."
"I was very please with the care I received on 8/1/2022 at Thibodaux Digestive Health. This is not the first procedure done at this office a day it has always been a relaxing experience. I would recommend Thibodaux Digestive Health to anyone needing any procedure done. Excellent Staff and Dr. Monier is very good to deal with. Thanks on a job well done. Thanks"
"Great guy! His office personnel was courteous & ran his office on time. I was really nervous when I got there but he’s cool af."
"Thorough, efficient, detailed explanation, courteous, respectful,,, 5+ stars"
"Extremely friendly and knowledgeable staff and physicians. Always prompt and available to answer questions. Cannot recommend highly enough."
"Dr Duplechain was very thorough in assessing my issues. He listened to me and talked to me about his plan going forward. I trust him completely with my gastro problems."
"Good doctor with a little joking side plus to the point which I like"
"The whole staff was extremely nice,l would recommend this place. Thank u for having me."
"They took very good care of me"
"A doctor that actually listens to what you have to say. Very nice and through. Office staff was excellent and so was the doctor."
"Katie Hebert is awesome! Very thorough and sooo knowledgeable, great personality and takes her time with you. The kind of doctor that you love to have."
"My experience with the staff was great dr explain the procedure what he's gonna do so I feel comfortable"
"Wonderful doctor who is kind, caring, personable, knowledgeable, informative, and just a great doctor."
"Very professional staff and, at the same time, very personal"
"Great visit. Everything clearly explained and ran on time!"
"Dr. Duplechain was very concerned about solving my health issue. It may take a few tries to find the right meds, but it slowly getting better. He does not give up on you. Appointments are always on time and he doesn’t rush to get you out. Definitely a right decision to go here."
"I felt very comfortable talking with Dr. Toups, he explained the whole procedure from beginning to end. I would recommend him."
"Absolutely love Dr. Toups! He takes his time, lets me ask questions & explains everything thoroughly. He is very kind & caring. I love his nurse as well, helpful to the max & sweet as can be! Could not ask for a better GI doctor or clinic. They are amazing!"
"Dr. Monier, was extremely caring and down to the point on wanting to figure out what is causing my problems. I felt a lot of weight lifted off my shoulders after seeing him. I would definitely recommend him to anyone needing to see a gastroenterologist!"
"Dr. Monier is very knowledgeable, personable and easy to talk to. He listens to your concerns. Highly recommend."
"Dr.Toups is an awesome digestive health doctor. He is very caring and get right to the point of what going on. The entire staff is awesome !"
"Dr. Monier & the staff are very courteous and kind. They go out of their way to make sure you’re comfortable and answer any questions you may have!"
"Very satisfied."
"From scheduling, preparations, and procedure - they are top notch. Colonoscopies are not things you look forward to doing, but they make it as pleasant as possible."
"Fast and friendly people and professional services and great care of there patient"
"Excellent physician. Great facility & staff. Effecient. Knowledgeable & personal. You won’t find better."
"Dr .toups is very informative about your medical issue. He keeps you in the know about how and why which treatment are available and how they are done. There is also another important and just as valuable trait that is hard to find today in the medical field and that is empathy and you get that both with Dr. Toups and the office of Thibodaux Digestive Health."
"After my original GI doctor retired I prayed and asked for guidance on selecting another one. It was divine intervention that God would lead me to Dr. Monier and the staff of Digestive Health Center in Thibodaux. Impressed with such knowledge and wisdom my brother also sought his care as well. I will forever be indebted to him and his staff. May God’s blessings continue to pour in his and the staff of Digestive Health."
"Dr. Toups is a physician who truly cares. Excellent communication, thorough, very knowledgeable, kind and trustworthy."
"Very friendly staff."
"We absolutely love Dr. Monier. He’s has a great bedside manner and is truly caring. His office staff is some of the nicest I’ve ever encountered. If your looking for a professional, caring doctor and staff, look no further because Dr. Monier is the best"
"Was very impressed. Dr. Duplechain was very attentive to my needs and listened to my concerns and medical needs. His staff treated me like a life long friend."
"Very attentive & personable."
"He was extremely friendly and very informative. He was very attentive and sat and listened to all problems."
"Everyone was so nice and respectful. Dr. Toups is amazing in finding what was wrong with me."
"Dr toups is a wonderful man he always puts his patients first and he always has some way to help people he's done so much for me and my father and my family and I don't think we could have had as much progress in life as we could have without him he's wonderful and I couldn't recommend him more than anyone"
"I was very impressed with Dr. Toups. He had reviewed my medical records before the visit and was familiar with my condition. He answered all my questions and put me at ease. I feel I’m in good hands with him."
"Every one was so professional and caring. They made an awesome team."
"Excellent staff. Very accommodating and efficient. Minimum wait time which is usual now a days."
"The staff was great, so helpful in setting up my initial consultation with Dr. Monier. I saw the nurses and nurse practitioner first who were very thorough in getting all of my information gathered before Dr. Monier came in to see me. When Dr. Monier came in, he also was very thorough on my history with my previous gastroenterologist and he covered all of my questions and I knew I was in the right place. I had an EDG a week later and the office and surgical unit are wonderful! So happy I picked this doctor and this clinic. Very satisfied!!"
"Dr. Duplechain will do all he can until he figures out what’s going on with you. Everyone at the clinic is super nice and friendly."
"Everyone was caring....I would recommend going to them! Dr. D is a great doctor!"
"Walking into the office I felt comfortable. There was no stress or anxiety at all. Dr. Toups greeted me with kindness and actually listened to me. He is an amazing physician and I would truly recommend him to others."
"Very friendly and fast 😀"
"I have been a long time patient of Dr. Charles Monier. I am so thankful for him, his nurse, and staff. I trust him and he really listens as well as cares about me, his patient."
"I'm impressed how friendly Dr. Toups is and how helpful he was answering questions about my health concerns."
"Every staff member I met and dealt with was so polite and patient with me and met my every need. I felt so secure in their hands. Dr. Monier is the best!!"
"EVERYONE WAS VERY FRIENDLY,ATTENTIVE,AND PROFESSIONAL ,WOULD RECOMMEND THIS SERVICE TO EVERYONE THAT NEEDS THEIR SERVICE."
"Very efficient office staff and nurse and Katie Hebert is excellent!"
"Dr Toups and his staff was so kind and caring from start to finish thanks again to Dr Toups and his staff❤️"
"Workers make you feel comfortable. The doctors talk to you and explain to you about how what problems you may be having. They really help ease your mind once you leave."
"My wife and I have been going to Dr. Monier for years. We have always been treated with the best care. Check in is easy, sleep is great and communication and follow up is terrific. I would highly recommend to anyone"
"They is great understanding your personal problem of you need to do and the nurse is caring helpful to me, they is a great team to work with you."
"Very friendly staff. Dr. Toups took the time to explain things clearly and advised me on future things concerning my health to consider."
"Dr. Duplechain is a wonderful doctor. I would definitely recommend him and plan on seeing him when the need arises. He did an Endoscopy and he and his staff were very comforting and attentive."
"They are awesome down to earth kinda ppl. I have been seeing Dr Monier for aprox 15 years and have never had any issues. His bed side manners are great,always very friendly and always in a good mood"
"Everyone was kind, I was treated well. The dr. Really helped me through my visit, I’ve dealt with my issues for so long when I felt like I couldn’t answer his questions he was patient and helped me get through it.I was set up for a ct scan right away and within 2 weeks I’ll have a colonoscopy done. I think he is very thorough and I would recommend him to anyone!"
"Outstanding doctor who was totally knowledgeable and concerned."